Decoding User Interviews: A Practical Guide for Curious Designers
Master user interviews with the GRAMS framework & grounded theory. Plan, ask, analyse, and decode what users really think; then turn insight into action.
From the science of behaviour design and consumer psychology to hands-on tips for conducting user interviews, we explore the tools and mindsets that help you design better experiences; for users, and for yourself. Whether you're curious about how people think, or you're preparing for your next big job interview, you'll find insights here to help you grow with purpose and land the role that fits you best.
Master user interviews with the GRAMS framework & grounded theory. Plan, ask, analyse, and decode what users really think; then turn insight into action.
Discover how ethnographic research helps UX designers uncover real behaviours, build empathy, and design better products through real-world observation.
“It’s not what they drive that counts but what drives them.”
Gary van Broekhoven
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